Policies

POLICIES

GENERAL INFO

  • AMENITIES

The Inn provides all the comforts of home – private baths, cooling air conditioners, and WiFi.
  • SWINGING BEDS

4 of our rooms feature swinging beds: The Storage Room, The Toolshed, The Patio Room, and The Hideaway. What is a swinging bed? It is a queen bed, heavy with platform, boxspring and mattress suspended off the floor a few inches by the platform to the ceiling. It sways gently and can be easily stabilized. There’s nothing quite like it!
  • PARKING

We have parking located at 91 Hayden Alley, Sutter Creek, CA (set your GPS!).
  • GIFT CERTIFICATES

We offer Gift Certificates – the perfect gift for any occasion! Please contact us with inquiries.
  • BREAKFAST

Due to the uncertain situation caused by COVID-19, we are unable to offer breakfast service. Fortunately, we have many tasty options on Main Street Sutter Creek! We love supporting local business!

POLICIES

  • CHECK-IN

Check-in is between 3:00-8:00 PM. If you would like to request a late arrival, please contact us at least 24 hours before arrival.
  • CHECK-OUT

Check-out is anytime before 11:00 AM. If you would like to request a late check-out, please contact us.
  • RATES & PAYMENTS

A 10% City of Sutter Creek Transient Occupancy Tax will be added to the room price. Rates may change subject to the discretion of management. 100% of the total booked room rate will be charged upon booking. Payments will be refunded in accordance with our cancellation policy.
  • CANCELLATIONS

Cancellation made within 5 days of arrival will be charged 50% of the total booked room rate. Cancellation made within 2 days of arrival will be charged 100% of the total booked room rate.
  • GROUP CANCELLATIONS

Any group of 5 rooms or more must cancel 3 weeks in advance. Cancellations made within 3 weeks of arrival will be charged 100% of the total booked room rate.
  • ADDITIONAL GUESTS

Our Storage Room accommodates up to 2 additional guests on the pull out couch. A charge of $30 per night will be assessed per additional guest.
  • GIFT CARDS

Gift Cards distributed before July 2020 by Sutter Creek Inn Inc. (previous owners) will be honored through July 2025.
  • FIREPLACES

The use of our fireplaces is strictly seasonal. The management will decide this as weather and fire season suggest.  We build a fire ready to go for you with a particular wood. An extra supply is $15.00.
  • PETS

Our Inn does NOT accommodate animals. If you would like to bring your certified service animals, please contact us by phone. Online reservations will not be accepted. There is an additional animal fee of $35 per night. Service animals must have proper identification upon check-in.
  • OTHER

Candles and smoking inside the rooms are absolutely forbidden at the Inn. Any stolen or damaged items will be charged to the guest’s credit card on file at the discretion of management. Any special clean up or replacement charges are the financial responsibility of the guest.